Why were so many tokens used for minor edits?
The poster is concerned that minor edits consumed all available tokens within five days.
like I was running some pretty minor edits and it's pretty crazy if ALL those tokens were spent in 5 days
9 replies
lemme DM you to help triage!
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<mailto:[redacted email]|[redacted email]>
Hi Ian! I checked your account and it looks like you have a Ploybook called "Claire Demo Request Auto-Reply and Scheduling" that runs every 5 minutes. This is where the majority of your credits were spent.
You can see a breakdown of your credit usage here:
ploy.ai/organizations/…/settings/billing
If you'd like to keep this Ploybook scheduled, I'd recommend reducing the frequency and potentially setting the agent to "Ploy Lite" to run the Ploybook more cost efficiently
that's wild that it's going every 5 minutes
is there any way of getting back the 20k+ credits that ploy spent without me knowing. I cant do anything with my site for the next 25 days without spending ANOTHER $400 which is super annoying
I've deleted the ploy that was running every five minutes
Hey Ian, You're right, this may be something that should be a little more obvious. I added some credits back to your account so you can still enjoy Ploy! Let me know if everything is okay.
Next time, if you create a PloyBook and aren't sure about the results, you can ask me, and we'll validate them together with pleasure!
thank you!