# ploy-supportQuestion
Promo credit missing after upgrading to Pro
The customer applied promo code PLOYONPH26 to the $300 Pro plan but has not received the expected credit.
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Hello, I just signed up for the $300 pro plan. I applied my promo code (PLOYONPH26), but I don't think I received it. Can you assist me with this?
5 replies
I used that code myself, fan of ploy so far!
I did get the discount right away, wonder if you entered it into the field and didn't hit apply?
I am sure they will take care of you
Hey Keith,
I’ve responded to your support request about that. It should be fixed now. Please let me know
Hi Jason,
Yep! We are good to go. I appreciate it, sir.