Google Sheets form submissions stopped working silently
Form data no longer reaches the connected sheet, with no visible error for submitters; asks whether a recent Ploy change caused it.
I had forms on my ploy pages set up to send the form info through to a google sheet. I discovered today that this was failing silently on the user end. It looks like something might have happened in the past 2 weeks that would have caused that. Do oyou know what would have changed with ploy?
3 replies
hrm this could be related to credits if you are using a scheduled ploybook to sync to google sheet
if you are looking to have form submissions automatically synced to google sheet, you could prompt Ploy to sync right after a form is submitted. However it would require setting up google API keys which isn't the easiest.
we can look into your account and see what's happening!
We did that and it worked for a few months. It looks like this may have broken on August 7th